![]() Microsoft may have been legally in the right, but what it did amounted to a bait-and-switch. Panay’s comments on these topics can’t be trusted - he’s the same person who told concerned Surface Pro 3 owners that MS would replace batteries for $200, only to see the company turn around and deny that it had any legal obligation to do so. Lithium-ion batteries always lose significant capacity by then, and there’s no way to solve that issue on Surface, since Microsoft always opts for a sealed-in battery. The one problem with Panay’s claims about Surface, however, is that he argues you can buy a Surface Pro 4 and have a product that’s competitive for five more years.
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